Refund policy

🔁 Returns
We want you to get the right fit—quickly and easily.
If your item isn’t quite right, you can request a return within 10 days of delivery using our self-service returns portal.

👉 Start your return here: You can initiate your return from the Order Details page. There, you’ll find the self-return portal—simply click on it to proceed with your return. 

📦 Return Eligibility
To be eligible for a return:
  •  Items must be unused and in original packaging
  •  Return must be requested within 10 days of delivery

🚚 Free Return Shipping
We make returns simple:
  •  A prepaid return shipping label will be provided after your return request is submitted 
  •  Print the label, pack your item, and drop it off
💳 Refunds
Once your return is received and inspected:
  •  A refund will be issued to your original payment method
  •  Please allow 3–5 business days for processing after inspection 
Refund includes:
  • Product price ✅ 
  • Taxes ✅ 
Shipping: Original shipping charges are not refunded

🔁 Need a Different Size?
The fastest way to get the correct size is to:
  1.  Submit your return 
  2.  Place a new order right away 
This ensures you get the size you need without delays or inventory issues.


🚫 Final Sale Items
 Clearance items are final sale and not eligible for return 
Return address:

CPG Customer Returns
17100 E Ohio Dr
Aurora, CO 80017


❓ Questions?
📧 customerservice@gibsonathletic.com
 📞 303-937-1012